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240);background:oklch(94% .035 240)}.ops-stage-service>header>span,.ops-stage-service>header>b{background:oklch(87% .05 240)}.ops-card-list{gap:14px;padding:0}.add-arrival{border-radius:8px;width:100%;min-height:48px;margin:0 0 12px;font-size:14px}.visit-ticket{border:1px solid var(--ops-border);background:var(--ops-paper);border-radius:8px;min-width:0;transition:border-color .16s ease-out,box-shadow .16s ease-out;overflow:hidden;box-shadow:0 2px 5px oklch(27% .018 300/.04)}.visit-ticket.selected{border-color:var(--ops-accent);box-shadow:0 0 0 1px var(--ops-accent)}.visit-ticket .ops-visit{width:100%;min-height:152px;box-shadow:none;background:0 0;border:0;border-radius:0;grid-template-columns:40px minmax(0,1fr);gap:9px 10px;padding:16px;transform:none}.visit-ticket .ops-avatar{background:oklch(93% .025 300);grid-row:1;width:40px;height:40px;font-size:13px}.visit-ticket .ops-visit-copy{gap:4px;padding-right:14px}.visit-ticket .ops-visit-copy strong{white-space:normal;overflow-wrap:anywhere;font-size:16px;line-height:1.4}.visit-ticket .ops-visit-copy small{color:var(--ops-muted);font-size:12px;line-height:1.5}.visit-ticket .ops-timing{border-radius:4px;grid-column:1/-1;justify-self:start;padding:5px 8px;font-size:11px}.visit-ticket .ops-service{color:var(--ops-ink);grid-column:1/-1;font-size:15px;line-height:1.45}.visit-ticket .ops-price{grid-area:4/2;align-self:center;font-size:16px}.visit-ticket .ops-staff{color:var(--ops-muted);grid-area:4/1/auto/-1;padding-right:85px;font-size:12px;line-height:1.5}.visit-ticket .ops-visit>svg{top:27px;right:12px;transform:none}.visit-next-action{border:0;border-top:1px solid var(--ops-border);width:100%;min-height:52px;color:var(--ops-ink);font:inherit;background:oklch(96% .012 300);justify-content:center;align-items:center;gap:8px;padding:10px 12px;font-size:14px;font-weight:700;line-height:1.4;display:flex}.visit-next-action svg{flex-shrink:0;width:18px;height:18px}.ticket-checkout .visit-next-action{color:oklch(99% .005 160);background:oklch(39% .08 160);border-color:#0000}.ticket-service .visit-next-action{color:oklch(35% .1 240);background:oklch(94% .035 240)}.ops-empty{border:1px dashed var(--ops-border);border-radius:8px;padding:32px 16px;font-size:14px}.concierge-stage-tabs{border-radius:8px;gap:4px}.concierge-stage-tabs button{border-radius:6px;flex-wrap:wrap;min-height:52px;padding:6px;font-size:12px}.concierge-stage-tabs button b{width:24px;height:24px;font-size:12px}.client-rail{border-radius:8px;align-self:start}.client-rail-head{padding:16px}.client-rail-head strong{font-size:17px}.client-rail-head small{font-size:12px;line-height:1.5}.client-rail-tabs button{min-height:48px;font-size:13px}.client-rail-content>a{min-height:48px;font-size:14px}.client-rail-content dl>div{grid-template-columns:1fr;gap:7px}.client-rail-content dt,.client-rail-content dd,.client-notes p{font-size:14px;line-height:1.6}.client-rail-content dd{text-align:left}.client-rail-actions .advance-visit{border-radius:8px;min-height:52px;font-size:14px}.visit-details-sheet{border:0}.visit-details-sheet .client-rail-actions{background:var(--ops-paper,#fdfbfe);position:sticky;bottom:0}.concierge-status{border-radius:8px;flex-wrap:wrap;gap:12px;padding:14px}.concierge-status>span{font-size:12px}.concierge-status>em{font-size:10px}.pro-surface .demo-reality-banner{border-radius:8px}.pro-surface .demo-reality-banner strong{font-size:13px}.pro-surface .demo-reality-banner small{font-size:12px;line-height:1.5}.pro-surface .cash-actions button,.pro-surface .checkout-actions button{border-radius:8px;min-height:48px;font-size:14px}.pro-surface .checkout-queue article{gap:14px}.pro-surface .checkout-queue strong{font-size:16px}.pro-surface .checkout-queue small{font-size:13px;line-height:1.5}.payment-methods{border:0;grid-template-columns:repeat(3,minmax(0,1fr));gap:8px;margin:0;padding:0;display:grid}.payment-methods legend{margin-bottom:10px;font-size:14px;font-weight:700}.payment-methods button{color:#302039;min-height:64px;font:inherit;background:#fdfbfe;border:1px solid #c8bdcf;border-radius:8px;place-items:center;gap:4px;padding:10px 4px;font-size:13px;display:grid}.payment-methods button[aria-pressed=true]{background:#f1eafb;border:2px solid #6942a0;font-weight:750}.payment-methods svg{width:20px;height:20px}@media (width>=768px){.concierge-stage-tabs{display:none}.concierge-board{grid-template-columns:repeat(3,minmax(0,1fr));display:grid}.ops-stage,.ops-stage.mobile-active{display:block}}@media (width<=1399px){.concierge-workspace{grid-template-columns:minmax(0,1fr)}.client-rail-empty{display:none}}@media (width>=1400px){.concierge-workspace{grid-template-columns:minmax(0,1fr) 290px;gap:20px}}@media (width>=900px){.pro-navigation button{min-height:44px;font-size:13px}.pro-navigation h2{font-size:12px}.pro-header button{min-height:48px}}@media (width<=767px){.concierge{gap:16px}.concierge-intro h1{font-size:26px}.day-toolbar{gap:10px}.visit-search{flex-basis:100%}.day-toolbar select{flex:1;min-width:0}.day-completed{font-size:12px}.day-add-arrival{width:100%}.ops-stage>header{display:none}.concierge-stage-tabs{z-index:2;position:sticky;top:0;box-shadow:0 3px 8px #30203912}.pro-surface .checkout-queue article{flex-wrap:wrap}.pro-surface .checkout-actions{justify-content:flex-end;width:100%}}@media (prefers-reduced-motion:reduce){.pro-surface *,.pro-header *,.pro-navigation *{scroll-behavior:auto!important;transition:none!important;animation:none!important}}.data-completeness-notice{border:1px solid var(--ops-warning-border,#e6cfa4);border-left:4px solid var(--ops-warning,#a96300);background:var(--ops-warning-surface,#fdf6ec);color:var(--ops-ink,#26152e);border-radius:10px;align-items:flex-start;gap:12px;margin:0 0 18px;padding:14px 16px;font-size:14px;line-height:1.55;display:flex}.data-completeness-notice svg{color:var(--ops-warning,#a96300);flex:none;margin-top:2px}.data-completeness-notice strong{font-weight:700}.ops-timing.is-late{color:var(--ops-warning,#a96300);font-weight:500}